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Looking for a mobile app development agency in the Raleigh, Chapel Hill and Durham area to develop your next iPhone or Android app? The app development agency you choose should be capable of building an app that reaches and markets to millions of smartphone users, provides an expanded digital footprint, enhances your customer service and increases your ROI. But among the hundreds of app developers in North Carolina, how are you supposed to choose the right one for you and your project? Here are six of the most useful questions to ask to help you choose the best app developer in the Raleigh, Chapel Hill and Durham area.

Rivers Agency is a mobile app developer in Chapel Hill, Raleigh, and Durham, NC

What clients have you worked with?

Every app developer can tell you all about their skills and how they can aid you in your app development goals, but nothing is as valuable as seeing an example of a finished project, testing the app performance and researching the success of the app. Look for an agency that has worked on projects and built mobile apps with a scope similar to your own. Gaining insight into other projects with features, functionality and objectives that are related to your app development objectives gives you a clearer perspective on your own vision and goals.

The Rivers Agency mobile app development team produced Besivance for Bausch and Lomb, which is an interactive app that has gamified the medical sales experience, and UNC’s Arts Everywhere for iOS and Android, which is the first arts event app built for a university in the nation.

Can I get client references?

Asking a potential app developer if you can speak with any of their past clients is a sure-fire way to get the feedback and information you need. Ask for the contact information of clients they have done work for in the past. A list of happy and satisfied previous clients is one of the biggest green lights you can look for in your search for a mobile app developer. If you have the opportunity, ask their previous clients about their satisfaction with the finished product, the ease of the app production process and how the agency handles communication and builds their client relationships. This kind of feedback gives you honest insight that dives deeper than just an agency’s skill-set—it shows you evidence of how they treat their clients and value their relationships.

As part of our guiding principles, Rivers is a client-centered agency. We are responsive, professional and eager to please. Not only do we meet our client’s guidelines, but exceeding client expectations is our priority.

How do you test an app before it goes live?

Before choosing an agency to develop your app, make sure you ask the potential developer how they test their apps before going live. It’s important to be familiar with their testing method before launch, so you know they have a trustworthy process in place from the early stages to the finished product.

At Rivers, you make the rules. We use your requirements to write our tests and continuously ensure that our work is up to your standards. We know that accessibility is key when it comes to creating top-notch apps, so that’s why we keep communication with our clients at the cornerstone of our business. When you partner with Rivers, your vision and input remain involved every step of the way.

What project management software do you use?

Ask your potential agency how they manage their app development process to ensure that your app will be developed thoroughly and efficiently. Every stage of the development process is just as important as the next one. That’s why you need to ensure your app development agency has researched and chosen the management software that provides full-scope services—from the wireframe to the finished app.

Rivers Agency uses the Atlassian Suite to manage our project development process with applications like Bitbucket and Jira.

How do you estimate costs and payments

When it comes to app development, around-the-clock accessibility, trustworthy processes and ensured accuracy are just some of the most important factors that go into choosing an agency to bring your project to life. However, cost-effectiveness holds its own weight in the decision-making process as well. Choosing the right agency has just as much to do with expertise as it does with affordability. Ask your app development agency how they estimate costs and payments to be sure you get a cutting-edge app at a reasonable price.

Rivers Agency uses a non-algorithmic, top-down approach to ensure our clients are getting high-quality results at affordable rates.

Who owns the app code?

Check with your app developer about the details of code ownership to reduce any confusion in the future. Make sure that you discuss how any files and documents will be transferred between your team and the app development agency, and that this process remains as smooth and seamless as possible.

At Rivers, compiled packages belong to the client, while intermediate code and development artifacts remain the property of Rivers Agency. We are transparent, straightforward and upfront about code ownership because we value honesty in every step of the development process.

Mobile app developers at the Rivers Agency build a mobile app for UNC Arts Everywhere

Your mobile app should be developed by a team that offers a full suite of services, including creative strategy and execution that will set you apart from your competition. Bringing up these six questions when discussing plans and processes with a potential mobile app developer helps you avoid risking wasted time, money and effort down the line, and enables you to feel confident that your user experience is kept at the center of the app development process.

Rivers Agency is an award-winning team of designers and developers committed to creating truly custom experiences for your users. As a technology-fluent, forward-thinking design agency, Rivers is a leading app developer in the Raleigh, North Carolina, Durham, North Carolina and Chapel Hill, North Carolina areas and is equipped to build apps that elevate your brand’s digital footprint with an interactive and design-thinking approach.

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